아프리카ㆍ중동

Recognition and opportunity for advancement are facets of motivation that affect employee satisfaction at the workplace. For management to adequately attend to these, there is the need to know how the employees themselves feel about such issues. This study was conducted to assess the perceptions of employees of a financial institution in Ghana regarding recognition and opportunity for advancement. Survey with questionnaire and interview were used to collect data from 61 employees. Descriptive statistics and chi-square at 0.05 level of significance were used to analyze the data. The findings indicated that majority of the respondents (55.7%) appeared satisfied with recognition accorded them at the workplace. There was no significant difference among respondents categorized according to gender regarding recognition. However, senior staff appeared to feel more recognized by management than junior staff. Regarding adequacy of opportunity for advancement, majority of the respondents (77.0%) found it to be inadequate. Employees would like to have in-service training, study leave with pay and re-imbursement of subscriptions and examination fees for membership of professional bodies. The study also showed no difference of opinion among respondents categorized according to gender. When categorized according to status, senior staff appeared to be more satisfied with opportunity for advancement than junior staff. It is recommended that management should strive to maintain the existing conditions that make both male and female employees feel equally treated, while trying to bridge the gap between senior and junior staff regarding recognition and opportunity for advancement.