This report is produced under the Bosnia and Herzegovina (BiH) Commercial Justice Technical Assistance Project financed by the United Kingdom (UK) good governance and investment climate reform trust fund and implemented by the World Bank. The report aims to evaluate the impact of the Coronavirus disease 2019 (COVID-19) pandemic on commercial justice in BiH and presents responses that will help address the consequences of the current crisis and strengthen capacities to manage future emergencies and crises. The project already produced a phase I analysis presenting a rapid response to the crisis. The present phase II analysis builds on the first one to offer medium and long-term solutions that will help the BiH judiciary improve its functioning beyond the current crisis by building preparedness mechanisms to address future emergencies and crises. The report explores four themes: (i) the effect of the crisis on caseload; (ii) substantive legal issues that are expected to arise more frequently as a result of the crisis; (iii) possibilities for speeding up case processing by procedural reforms introducing fast-tracks for certain case types, namely a documentary and an online track; and (iv) enabling procedural actions in electronic form and e-justice. Based on the analysis, the report offers wide reaching recommendations aimed at reducing BiH judiciary’s reliance on physical interactions between the court and the parties by employing e-justice solutions.